Customer Service

We want you to absolutely pleased and delighted with everything you order from eframesandalbums.com. So if you are ever less than 100% satisfied, you may return or exchange items within 30 days of delivery.

Items must be in original condition and accompanied by a copy of your invoice. You must contact us via email at info@eframesandalbums.com or phone us at 800-346-1926 for approval before shipping back your item. Please note that you are responsible for postage for returns and exchanges not resulting from an error with your order.

If you have a special request , please tell us how we can assist you on the "Special Instructions" section of our order form. And if you would like information on Corporate Gifts or Volume Pricing, please call us at 800 346 1929.